FAQ
Parking in Vienna
Find out more about Vienna’s parking regulations online.
Our apartment district is located in a paid parking zone.
Parking is free during the following times:
Monday to Friday from 10:00 PM to 9:00 AM.
On Saturdays and Sundays, parking is free all day.
Parking tickets can be purchased online or at tobacconists (kiosks).
For more information, please click here.
Public Transport
Public Transport Tickets
Tickets for public transportation can be purchased online, at one of the red ticket machines located in every subway station, or at tobacco shops (kiosks).
For more information about these tickets, please visit the website of
https://www.wienerlinien.at
Baby Crib & Extra Bed
We provide a baby cot (0–2 years) free of charge, subject to availability.
An extra bed is available on request for €19 per child per night.
Check-in/Check-out
CHECK-IN
Self check-in is possible via the key box.
Arrival after the official check-in time (2:00 PM) is also possible at night.
You will receive all the necessary details in the check-in guide, which will be sent to you via email after your booking.
CHECK-OUT
You can check out at any time by locking the apartment from the outside and returning the keys to the key box, but no later than 11:00 PM on the day of departure.
Guest Access
Direct private access to the apartment for guests only via key box.
You will receive detailed check-in instructions one day before your arrival.
We kindly ask for your understanding that, for organizational reasons, we are unable to offer an earlier check-in.
Shopping in Vienna
They are closed on Sundays.
Airport Transfer / Shuttle
You can reach La Vienna Suites from Vienna Airport by taking the S-Bahn (stop at Hauptbahnhof or Quartier Belvedere).
For more information and tickets, please visit:
Self Check-In / Keybox
Watch Check-in Instructions for all apartments here:
Luggage Storage
Since our apartment check-in is contactless and self-managed, we do not have a reception or staff on site.
Please understand that from 11:00 AM, our cleaning staff need access to the apartments to clean and prepare them for the next guests by 2:00 PM.
For organizational reasons, we are therefore unable to offer an earlier check-in or luggage storage.
At Vienna Central Station (Hauptbahnhof), there are luggage lockers available for storing your belongings.
You can find more information about luggage lockers here:
https://www.oebb.at/en/travel-information/stations-services/luggage-storage
Thank you again for your understanding!
Other Services
– Flight Information: https://www.viennaairport.com/en
– Apartment Rules: No smoking, no pets
– Electricity / Voltage: 230V / 50Hz
– Heating: Room temperature can be adjusted via the thermostat in the living room
– No air conditioning
– Lost keys will be charged at €40